Appleサポートからピックアンドデリバリーサービスで申し込
丁寧に進行状況を知らせてくれている。英語で・・・・
日本人に送るんなら日本語で書けよ。
We’ll start the repair now.
Your product reached the Apple repair center on 2014-08-30. We will send you another email when the service request is complete.
Product: IPHONE 5
Repair ID: DXXXXXXXXX
You can also track the status at our Repair Status website.
Sincerely,
Apple Support